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You may return our merchandise due to fabric imperfects for a full refund within 30 days of purchase.
If your not 100% satisfied with our products you may return them for a full refund within 30 days of purchase, with exeption of swimwear (these can not be returned), provided they have not been worn or altered and are accompanied by the original price tag and receipt or packing slip. Please send the items in its orginal packaging, garments or shoes must be in perfect shape, unworn, unwashed and with out any smells, in case we receive these items in such conditions an additional 20% will be charged plus shipping.
Shipping charges are not refundable, however if you received free shipping, shipping charges will apply in the amount of $7.00 and will be deducted from the refund. All returns are subject to a restocking fee of 5% of the price of the item, we charge this because these are our fees from our merchant account or paypal.
Refunds will be made the same method of payment from the original purchase, your account will be credited within 5 days of receipt of the merchandise. Customer is responsible for shipping the return in a trackable method.
When shipping back a product for a return please include inside the package a form with:
- Contact information
- Order number
- Please state if it is a return
- Reason of return
Please mail back your items to:
DHYM EMPIRE, LLC
4398 SW 132nd WAY
Miramar, Fl. 33027